Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.To restart your smart TV’s home network, you should do as the following steps: And do other things you can to improve your Wi-Fi signal to ensure Netflix subtitle to work properly. Move your router to a new place, shut down other programs using the same network. If above measures don't work, try improving your network strength. If you don't know how to change connection settings on your device, contact the device manufacturer. If you use a custom DNS setting on your device, reset it to acquire DNS automatically. And, we suggest you to disable VPN or other proxy service and connect your device with your home internet. If you use custom settings on your device, restore your internet provider's default settings and see if your Netflix subtitle issue disappear or not. If you use a cellular network, mobile hotspot, or satellite network, make sure your network meets Netflix's recommended internet connection speed.Ĭhange your default connection settings. If possible, connect your device to different internet access, for example, try using a cellular data network to stream Netflix. If you're using a public Wi-Fi network, check with the network admin to make sure Netflix isn't blocked. Make sure Netflix is not blocked from streaming on your device. Troubleshoot Your Network ConnectionĬheck if your Netflix allows streaming. Try to play the Netflix TV show or movie on another device to see if there's a subtitle showing correctly on the device. You won't see such a link if the problem has been reported.Ģ. If another title plays without subtitle missing/not working properly issue, go to the Viewing Activity page and select the Report a Problem link to report the Netflix title subtitle issue to Netflix. Try to play another Netflix title on your device. Check It's the Streaming Service Issue or Device Problemġ. Do a Simple Restart - Restart Everythingįree Download for Mac OS X 10.6 or later How to Fix Netflix Subtitle Not Working Issue Solution 1.Check It's the Streaming Service Issue or Device Problem.If you are experiencing one of the above Netflix subtitles not working issues, use the troubleshooting steps below to get rid of the error. Netflix's subtitles sometimes hang in full screen mode.Selected subtitles only display intermittently.There's a lip-sync issue during streaming. Subtitles won't turn off when watching Netflix titles on users' devices.Subtitles won't turn on when streaming Netflix TV shows or movies.Netflix subtitles or closed captions disappear/won't show up, or missing.Netflix subtitles not working issue can appear on Apple TV, smart TV, Xbox One, Firestick, Roku, PS4, and all other devices capable of streaming Netflix. If anyone knows of any way I can modify this kind of thing on my end, even if through messing with css or config files (if anyone knows which files I need to be changing), I wouldn’t mind giving it a shot, so long as I can customize things somehow.Troubleshoot Netflix Subtitles Not Working/Missing Issue This one is more of a personal pet peeve, but figure I’d mention it since I’m already here, haha. (Pet peeve) An option to remove that little thin line between subtitles. if a person wanted one on the top of the screen and another on the bottom for some reason), but I understand that adding so many options for individual subtitles could be pretty troublesome.ģ. Other options such as outline/color/position would be cool too (eg. I could switch them up for that effect, but then I’d lose the furigana.įor the main subtitles, even the smallest font option was bigger than I’d have liked for the Japanese, so having a smaller size option would be great too. While using it for Japanese, I missed being able to customize the secondary subtitle size without altering the main subtitles along with it, and there was no way for me to have the secondary one bigger than the main subtitle. (outline / color / position could be nice too) I’m aware that it’d occupy a lot more space and that keeping things compact was probably why this decision was made, but it’d be really nice if it were optional.Ģ. But it has personally led me to a lot more confused pausing than if the default font and line breaks were kept, and some times forced me to just turn off the extension.
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